Additionally, foreseeing any liquidity problems that may arise, we will ensure that all new orders issued to our micro and small suppliers providing goods and services to Vodafone’s European operations will be paid in 15 days, instead of the customary 30 to 60 days.
Improving dissemination of information to the public We are offering all governments the dissemination of critical information via text alerts and capability of targeted text messaging due to the importance of timely and accurate information to the public.įacilitating work from home and helping the small and micro businesses within our supply chain In order to mitigate the economic repercussions of the health crisis, we are already supporting our multinational customers to enable more than 2.5 million employees across the world to work from home for the first time.
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As schools in many countries are being closed, we will also offer free access to governments’ educational resources, and any other educational resources recommended by national educational authorities and academic institutions. Providing capacity and services for critical government functions We have launched several initiatives that will help support healthcare services in all of Vodafone markets, such as offering hospitals additional network capacity and services, prioritising emergency calls, and free access to Government-supported healthcare sites. Maintaining quality of service of networks during exceptional usage periodsĺs a provider of critical connectivity and communications services, our first priority is to focus on capacity across our networks to make sure they are resilient and can absorb any new usage patterns arising as more people start working from home. All planned works are carefully reviewed and prioritised to neutralize any impact to the service and network Vodafone also announced a five point plan to support the communities in which we operate in Europe, to ensure people stay connected to family and friends, businesses can more easily work remotely, health services can access additional support and students are able to continue their education virtually. In VRS, our first and second line teams have taken several precautionary measures to ensure the wellbeing of the team as well as service continuation for our roaming partners. We are leveraging virtual meetings and digital ways of working to ensure no impact on our business. Vodafone has also suspended all business travel globally to reduce the risk of unintentionally spreading the virus. Given our ability to fully operate remotely, we have closed our Vodafone Luxembourg office tentatively until August which is to be reviewed closely following the local guidance from the Luxembourg government. Since COVID-19 is a rapidly evolving situation, the circumstances on the ground in our different markets may vary. In light of the ongoing COVID-19 situation, we put in place a number of measures to mitigate the spread of the virus while ensuring business continuity and connectivity for the digital society.
Vodafone’s 5-point plan to help counter impacts of COVID-19 outbreak
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